Getting the latest information on your shipment is easy. You can request updates by simply calling or sending an SMS with the word “UPDATE”. Here’s how:
Simply call +61 414 354 910 (Australia) or +971 569 523 150 (UAE) or +86 187 5767 3004 (China).
Our friendly customer support team will ask you for your shipment details (like the tracking number or order reference), and we’ll provide you with the latest update right away.
Send a message with the word “UPDATE” to +61 414 354 910 (Australia) or +971 569 523 150 (UAE) or +86 187 5767 3004 (China).
Make sure to include any additional details, like your shipment reference number or your name, so we can quickly locate your shipment and give you the most accurate information.
To ensure we can give you the most accurate and up-to-date status of your shipment, please have the following information ready when you call or text:
(provided at the time of booking)
(if applicable)
related to your shipment
Once we have this information, we will quickly provide you with the latest update on your shipment’s location, estimated delivery time, and any other relevant details.
Choosing the right logistics partner makes all the difference. Here’s why businesses and individuals trust AusDuran Logistics:
Every shipment is unique. We provide customized air, sea, and express options that fit your exact needs.
With offices and partners in Australia, the UAE, and China, we connect you to the world—while handling local logistics with precision.
From urgent air freight to cost-effective sea cargo, we ensure your goods arrive on time, every time.
No hidden fees, no surprises. Just clear, competitive rates designed to give you the best value.
Or if you have more questions then contact us.
If your shipment is delayed, you can get an update by sending us a message with the word “UPDATE” or calling us directly. We’ll provide the latest status and inform you of any potential issues.
If you haven’t received a reference number for your shipment, please contact our support team directly. We’ll help you track your shipment and provide any necessary information.
You should receive an update shortly after you reach out to us. Our customer support team works quickly to provide you with accurate and timely information.
Yes, we offer tailored bulk shipping solutions with VIP pricing for businesses that require regular shipments. Contact us to discuss your business’s specific needs and get a personalized quote.
Trusted by businesses and individuals across Australia, the UAE, and China.
Our reputation is built on excellence and reliability. From customer care to on-time delivery, we’ve earned recognition for setting the standard in logistics.
We believe global shipping shouldn’t cost a fortune. That’s why we offer competitive, transparent rates without compromising on speed or safety.
From parcels to full containers, we deliver to destinations across the globe with efficiency, care, and complete visibility.
Delivering Excellence, Connecting the World with Reliable Shipping Solutions
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